Checksum error intermittently occurs when backing up VMware guest machines using Agent for Windows

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Article ID: 100011762

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Updated On:

Description

Error Message

Final error: 0xe000fe34 - A checksum of the data has failed.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65076

Resolution

This issue was resolved by disabling The Windows Scalable Networking Pack (SNP).

How to troubleshoot advanced network performance features such as RSS and NetDMA
https://support.microsoft.com/en-us/kb/2643970

TCP Offloading/Chimney & RSS…What is it and should I disable it?
https://blogs.technet.microsoft.com/onthewire/2014/01/21/tcp-offloadingchimney-rsswhat-is-it-and-should-i-disable-it/

VMXNET3 resets frequently when RSS is enabled in a Windows virtual machine (2055853)
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2055853

Issue/Introduction

Attempting to perform backups from Windows guest machines using the Agent for Windows intermittently generates an error in verifying and the backup job fails.
This issue is observed with a combination of VMware ESX 5.1 host and Windows 2012 or 2012 R2 guest OS, but not limited to.

Additional Information

UMI: V-79-57344-65076 JIRA: e000fe34 ETrack: 3425271 ETrack: 3317982