Error Message

Sgmon Log:

BENGINE:  [12/18/13 14:19:21] [0000]     12/18/13 14:19:21[loops]              - Enter NDMPSnapHostBackupEngine::SnapSingleVolume
BENGINE:  [12/18/13 14:19:21] [0000]     12/18/13 14:19:21 [besc]               - ndmpcSnapshotPrepare: adding selection string for device_name: ConfigurationV3-DB (TEST\SharepointConfig)
BENGINE:  [12/18/13 14:19:21] [0000]     12/18/13 14:19:21 [besc]               - ndmpcSnapshotPrepare2: selection string: "ConfigurationV3-DB (TEST\SharepointConfig)\*.*",s,v0,t0,l0,n0,f0
BENGINE:  [12/18/13 14:19:21] [0000]     12/18/13 14:19:21 [ndmp\ndmpcomm]      - ERROR: 10 Error: Invalid device
BENGINE:  [12/18/13 14:19:21] [0000]     12/18/13 14:19:21 [besc]               - ndmpcSnapshotPrepare2: Error from
NDMP_SNAPSHOT_PREPARE2. rval: 0 status: 16

DB server Beremote:

[2680] 12/18/13 14:17:26 [fsys\ntfs]          - Not valid device name :ConfigurationV3-DB (TEST\SharepointConfig)
[2680] 12/18/13 14:17:26 [fsys\shared]        -   47 = 0xE000FE23
[2680] 12/18/13 14:17:26 [fsys\ese]           - CreateTempDLE: ConfigurationV3-DB (TEST\SharepointConfig)
[2680] 12/18/13 14:17:26 [fsys\shared]        -   48 = 0xE00084AF
[2680] 12/18/13 14:17:26 [fsys\shared]        -    5 = 0xE000FE23
[2680] 12/18/13 14:17:26 [fsys\shared]        -    7 = 0xE000FE23
[2680] 12/18/13 14:17:26 [fsys\shared]        -   15 = 0xE000FE23
[2680] 12/18/13 14:17:26 [fsys\shared]        -   22 = 0xE000FE23
[2680] 12/18/13 14:17:26 [fsys\shared]        -   41 = 0xE000FE23
[2680] 12/18/13 14:17:26 [ndmp\ndmpsrvr]      - ndmpdSnapshotPrepare2: FS_CreateTempDLE returned 0xE00084AF for ConfigurationV3-DB (TEST\SharepointConfig)
[2680] 12/18/13 14:17:26 [ndmp\ndmpsrvr]      - ndmpdSnapshotPrepare2: could not find device ConfigurationV3-DB (TEST\SharepointConfig). rval: -
536836945

 17616 [2680] 12/18/13 14:16:19 [fsys\spsv3]         - checking for SPS evidence on DBServerName, in SPServername
 

 Workaround:

Run SharePoint Server Farm backup without AOFO [Advanced Open File Option] option.

Solution:

Confirm if the following registry is created on the Database Server.

Warning: Incorrect use of the Windows Registry Editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

HKLM\Software\Veritas\Backup Exec For Windows\Backup Exec\Engine\SharePoint\Farms

Check if a String Value is present in the following format SQLSERVER\SharePoint_Config. For eg:- if the Database server name is DBSQL and SharePoint Config database name is SPSConfig then there should be String Value named as DBSQL\SPSConfig. The value for this key should be name the SharePoint WebServer.

If the above is not present then create a String Value as follows;

1. Open Registry Editor
2. Navigate to HKLM\Software\Veritas\Backup Exec For Windows\Backup Exec\Engine\SharePoint\Farms
3. Create a New String Value as mentioned above using the value name as SQLSERVER\SharePoint_Config (Replace SQLSERVER with database servername and SharePoint_Config with SharePoint Config database name)
4. Open the String Value and enter the value as the name of your WebServer.
5. Restart the Backup Exec Remote Agent service on the Database Server.