System Recovery Management Solution support for Symantec Management Platform (SMP) 7.x/8.x

SSR-MS version 2013 R2 (including SP1 through to SP3) is compatible with SMP 7.5. However, SSR-MS versions 2011 and 2013 are not compatible with SMP 7.5/7.6.

SSR-MS 2013 R2 SP4 is compatible only with SMP 7.6

Note: There was no SP5 release for SSR-MS.

SSR-MS 2013 R2 SP6 is compatible only with SMP 8.0

VSR-MS 16 is compatible only with SMP 8.0.

VSR-MS 18 is compatible with SMP 8.1 or 8.5.

VSR-MS 21 is compatible only with SMP 8.5.

For information on specific SMP roll-up patch support, review the Software Compatibility list.

Installation of Veritas System Recovery Management Solution 18 or 21 is not supported on Windows Server 2019 as a Server Operating System. https://supportbackupexec.cloud.com/support-home/kbsearch/article?articleNumber=100047772&articleTitle=installation-of-veritas-system-recovery-management-solution-18-or-21-is-not-supported-on-windows-server-2019-as-a-server-operating-system

System Recovery Management Solution utilizes the Symantec Management Platform (SMP) framework.

Note: SSR-MS : Symantec System Recovery Management Solution 2011/2013/2013 R2 VSR-MS : Veritas System Recovery Management Solution 16/18/21