DLO PST backup is retained in the DUDF when changing from Incremental PST backups to VSS PST backups
Article ID: 100010212
Updated On:
Resolution
To free up space in the users DUDF, the PST file that contains a header with all 0's in it can be manually deleted from the DUDF.
Example: [0000000000000000000000000]MyMessages.pst
Issue/Introduction
When using Arctera Desktop and Laptop Option (DLO) to backup PST files using the "Enable message level backups of Outlook PST files" and then switching to "Enable VSS backups of Outlook PST files..." and the Desktop User Data Folder (DUDF) is set to keep "0" revisions the older PST revision is retained in the users DUDF.
Additional Information
ETrack: 3055835
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