The DLO Desktop Agent does not back up files immediately after the BitLocker drive is unlocked.

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Article ID: 100010208

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Updated On:

Resolution

After unlocking the drive that is locked by BitLocker, refresh the DLO Agent to backup the files on that drive.

 

This issue is resolved in DLO 8.0 SP1

 

Issue/Introduction

Veritas Desktop and Laptop Option (DLO) cannot backup a drive that is locked by BitLocker, but when the BitLocker drive is unlocked DLO does not automatically try to backup the files.

Additional Information

ETrack: 2876260