File system attributes are not preserved when restoring NTFS data to an NTFS volume when it is mounted on a ReFS volume

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Article ID: 100009404

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Resolution

If you want to preserve the file attributes when you restore NTFS data, there are two ways that you can do so.

You can perform a redirected restore of the NTFS data to an NTFS volume that is not mounted on a ReFS volume. When you configure the restore job in the Restore Wizard, select to restore the data to a different location and then select the NTFS volume.
You can also force the restore of the file attributes on the mounted NTFS volume by creating a registry key.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
Create a registry key with the following attributes:
Value Name: AllowUnsupportedFSAttributeRestore
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\NTFS
Value Type: DWORD
Value: 1
Once you have created the registry key, you can restore NTFS data to an NTFS volume that is mounted on a ReFS volume with the following results:
File type
Result of restore attempt
Encrypted file
Encrypted files are restored. The restore job is successful.
File with alternate data stream
The alternate data stream is restored.
File with extended attribute
The extended attribute is restored.
Compressed files
Compressed files are restored.
Disk quotas
Disk quotas are not restored. They are skipped silently and the job is considered successful.
Note: To disable the registry key once it is created, you can set the value to 0 or you can delete it entirely.

 


Issue/Introduction

Resilient File System (ReFS) does not support all of the file types that New Technology File System (NTFS) supports, however you can mount an NTFS volume on a ReFS volume on Windows Server 2012 computers. This can result in unpredictable behavior when you try to restore NTFS data to an NTFS volume that is mounted on a ReFS volume.
The following table details the results of trying to restore NTFS data to an NTFS volume when it is mounted on a ReFS volume:
File type
Result of restore attempt
Encrypted file
Encrypted files are not restored. The restore job fails and the job log notes it with an error.
File with alternate data stream
The alternate data stream is not restored. It is skipped silently and the job is considered successful.
File with extended attribute
The extended attribute is not restored. It is skipped silently and the job is considered successful.
Compressed files
Compressed files are not restored. They are skipped silently and the job is considered successful.
Disk quotas
Disk quotas are not restored. They are skipped silently and the job is considered successful.

Additional Information

ETrack: 3145586