BSOD after restore of domain controller using Restore AnyWare

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Article ID: 100009371

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Description

Error Message

STOP: c00002e2 Directory Services could not start because of the following error: a device attached to the system is not functioning.
Error status: 0xc0000001.

Please shutdown this system and reboot into Directory Services Restore Mode, check the event log for more detailed information.

Cause

The cause may be a corrupted transaction log file header for NTDS.  To confirm this, boot into Directory Services Restore Mode (DSRM), run NTDSUTIL.EXE, and attempt to activate as follows:

Type activate instance ntds
Type files

Observe an error similar to:
Error: Could not initialize the Jet engine: Jet Error -501. Failed to open DIT for AD DS/LDS instance NTDS. Error -2147418113

Also, check the Event Viewer for NTDS-related errors complaining of C:\Windows\NTDS\edb*.log file checksum errors or header corruption.

 

Resolution

Rename the *.log files in C:\Windows\NTDS and reboot normally.


Issue/Introduction

A Windows server running Active Directory services is restored to dissimilar hardware using Restore AnyWare. After successful restore, it goes into a boot loop. Disabling AutoReboot from the Veritas System Recovery Disk (SRD) and rebooting reveals a stop code.
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