After changing media server name, the old media server name appears under the "Issued by" field in the VXMON remote agent utility Security tab.

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Article ID: 100009295

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Updated On:

Description

Error Message

None displayed

Cause

 When the media server's name was updated, there is a registry key on the media server that stores the name of the server that populates the "Issued By" field when the Security tab is selected in the Symantec Backup Exec Agent Utility console screen.   

Resolution

 The solution was to edit the "IssuedBy" registry key entry in the registry path:  HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows|Common\Backup Exec\Engine\Agents\Security\Certificates\

 

 

 

Warning:

Incorrect use of the Windows registry editor may prevent the operating
system from functioning properly. Great care should be taken when making changes
to a Windows registry. Registry modifications should only be carried-out by
persons experienced in the use of the registry editor application. It is
recommended that a complete backup of the registry and workstation be made prior
to making any registry changes.

 

 


Issue/Introduction

The wrong name was published out to the remote agents as displayed under the "Security tab" | "Issued by" field in the Vxmon remote agent utility.