Tape Export Job fails with library error
Article ID: 100009164
Updated On:
Description
Error Message
V-79-57344-33308
0xe000821c - Library error - the portal is open
Cause
Tape library door is open
Resolution
Make sure the tape library door lock and unlock operations are working using Backup Exec, prior to attempting another tape export or import operation.
Issue/Introduction
While exporting the tapes using Backup Exec the job fails to export the tape
Additional Information
JIRA: 0xe00082lc
UMI: V-79-57344-33308
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