Unable to install a Managed Media Server in a cross domain environment.

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Article ID: 100008315

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Updated On:

Description

Error Message

Error during the install :    The server XXX does not appear to be a valid central administration server

Error in the sgmon:   "The requested registry access is not allowed."

 

Cause

  1. The account used to install does not have appropriate permission in the other domain.
  2. The Remote registry is not accessible.

Resolution

  • The BE service account should have administrative rights across both domains.
  • The account should be added to local admin group on the media servers and/or domain admin group in both the domains.
  • The Domains should have a minimum of one way trust between them.


Consider the following scenario:

Domain Name   : Domain1
Account Name   : BE1
CASO Sever     : Domain1\CASO
Note: BE1 is local admin on the CASO server and/or member of the Domain admin group in Domain1


Domain Name  : Domain2
Account Name  : BE2
MMS Sever       : Domain2\MMS
Note: BE2 is local admin on the MMS server and/or member of the Domain admin group in Domain2

Requirements:

  • If installing the MMS from CASO on domain1 then, account BE1 should be added to local admin group on MMS (target server) and/or Domain Admin group in Domain2
  • The account BE2 should be added to local admin group on CASO (source server) and/or Domain Admin group in Domain1
  • UAC should be disabled across both servers.
  • Login to the server on which the MMS role has to be installed using account BE2 and install the MMS.

Issue/Introduction

The installation of Managed Media server(MMS) in cross domain environment fails with the following error : "The server XXX does not appear to be a valid central administration server''