Error Message

For backup jobs:

"This server name is not in media server's authentication list. Enter the server's fully qualified domain name and logon account into the media server's authentication list. Server names in the authentication list are case-sensitive.
For additional information regarding this error refer to link V-79-57344-5122"
 

For restore jobs:

"The Database script returned an error.  Refer to the Database script output section in job logs for more details. 
For additional information regarding this error refer to link V-79-57344-832"
 

In more recent Backup Exec versions; Oracle backup and restore jobs might fail when using the IP address or NetBIOS name of the Oracle server. The Fully Qualified Domain Name (FQDN) must be added to the media server's authentication list.

Enter FQDN and logon account of the Oracle server to the media server's authentication list of authentication credentials.
For more info see: https://www.veritas.com/content/support/en_US/article.100008855 

NOTE:
Server-initiated restores jobs will work seamlessly after adding the Oracle Server FQDN to the authentication credentials however, for DBA-initiated restore jobs you might need to add an additional command to the restore script:

1. Add  the following variable and replace with the name of the node that was backed up:

a. For Windows operating systems, add the following RMAN command:
    SEND 'NBBSA_DB_DEVICE_NAME=Oracle-Win::\\\ORCL';

b. For Linux operating systems, add the following RMAN command:
    SEND 'NBBSA_DB_DEVICE_NAME=Oracle-Linux::\\\ORCL';

2.  Add the IP Address or the NetBIOS name of the Oracle server to the media server's authentication list.

3. Restart the Backup Exec and the Backup Exec Remote Agent services