Unable to add an NDMP server to Backup Exec.
Article ID: 100005336
Updated On:
Description
Error Message
Unable to connect to the NDMP server, or to the remote computer that is configured as a Remote Media Agent, or to the remote computer that is configured for deduplication.
Cause
This issue can be caused by teamed NICs that are conflicting.
Resolution
Check to make sure that a ping to the NDMP device works.
If the ping fails to the device by IP, break the NIC Team and try again.
Note: If breaking the Team resolves the issue, try to update the firmware and drivers of the NIC cards and try to create the TEAM again. If pinging the NDMP device with Teamed NICs still fails, please contact the hardware manufacturer to find out why the teamed NICs are not working properly.
Issue/Introduction
When trying to add an NDMP device to the Backup Exec Devices, an error is received.
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