NDMP Backup job fails with error the NDMP server returned a restore error during the verify stage of the backup job.

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Article ID: 100005263

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Description

Error Message

 

Final error: 0xe000130a - The NDMP server returned a restore error.
See the NDMP Log for more information.
Final error category: Resource Errors

For additional information regarding this error refer to link
V-79-57344-4874




 

Cause

During a NDMP Verify operation using Backup Exec NDMP agent a "test restore" is performed without physically restoreing the data.  A NDMP Restore command is issues to the NDMP Server to run a restore job without physically restore the data to verify the backup.

If a Hardware or tape issue is encountered during the Verify the NDMP job will fail with "The NDMP server returned a restore error".

Using Backup Exec live debug tool SGMON (C:\Program files\Veritas\Backup Exec\SGMON.EXE) to Monitor the Backup Exec Job Engine, Server, and Device and Media Services the following "ADAMM mover error = 23" appears in the SGMON Log.  (See Related Documents for more information on SGMON).

 

Backup Exec Debug SGMON LOG:

NDMP Log Message: DUMP: We have written 181833325 KB.
BEWSNdmpMover : mvr->Read() returned non-success. ADAMM mover error = 23
BEWSNdmpMover: ProcessReadRequest returned error 23.

BEWSNdmpMover: Mover halting. ndmpError = 7, internal_error = 23, mover_halt_reason = INTERNAL_ERROR
BEWSNdmpMover: Switching state ACTIVE ==> HALTED
BEWSNdmpMover: Mover halted.
NDMP Log Message: Mover encountered internal read error.
NDMP Log Message: RESTORE: Read Socket received EOF.
NDMP Log Message: RESTORE: RESTORE IS ABORTED

 

Error 23 is ERROR_CRC.or CRC error on the tape.

This is due to Faulty Tape, tape drive,  or a Hardware issue.

 

Resolution

 

Error 23 represents ERROR_CRC.or CRC error on the tape.

Troubleshoot Tape Hardware.Try new tapes, and Clean the Tape drive.

Replace Tape Drive 

 

 

 

 

 

Issue/Introduction

NDMP Backup job fails with the NDMP server returned a restore error during the verify portion of the job.