V-370-59792-00039 - Are Backup Exec network ports configured correctly?
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Article ID: 100003572
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Updated On:
Resolution
This report uses the following defaults for the following items, each port and process used by Veritas Backup Exec:
- Port
- Protocol
- Network Service Name
- Expected Process
- Default Path to Process
The following tests are performed with the default items listed above.
- Has the Network Service Name been mapped to a different port?
- Look up the Network Service Name's port and protocol to determine if it has been changed from its default value in the following system file:
- %SystemRoot%\System32\Drivers\Etc\Services
- Example:
- Network Service Name: NDMP
- Default Port/Protocol: 10000/TCP
- New Port/Protocol: 12000/TCP
- Are the ports and protocol ready for connection?
- Check the list of open ports to determine if the port and protocol are open and ready for connection.
- Example:
- Port: 10000
- Protocol: TCP
- Does the correct process have the correct port and protocol open? (only available on Windows 2003 or later)
- Check open ports to determine if the correct process has that port open.
- Example:
- Application: C:\Program Files\MyApplication\MyFile.exe
- Port: 10000
- Protocol: TCP
For additional information about Veritas Backup Exec communication ports, refer to the link under Related Articles.
Issue/Introduction
V-370-59792-00039 - Are Backup Exec network ports configured correctly?
Additional Information
UMI: V-370-59792-00039
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