A backup job may fail with Error EC8F17B7, EC8F03ED, and E0BC0014 caused by disk signature changes
Article ID: 100003396
Updated On:
Description
Error Message
High Priority Error: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of New Volume (F:\), New Volume (G:\), New Volume (H:\), New Volume (I:\), New Volume (J:\).
Error EC8F03ED: Cannot create the recovery point.
Error E0BC0014: The value, "SME~Computer~BgMEEEEEEEERegion-0~VMEEEEEEEERegion-0-1", is not within the range (One of the following: "~", "SME~Computer~BgM080D3D0ERegion-0~VM080D3D0ERegion-0-1", "SME~Computer~BgMFC3FB560Region-0~VMFC3FB560Region-0-1", "SME~Computer~BgMFC3FB561Region-0~VMFC3FB561Region-0-1", "SME~Computer~BgMDDDDDDDDRegion-0~VMDDDDDDDDRegion-0-1", "SME~Computer~BgMEEEEEEE1Region-0~VMEEEEEEE1Region-0-1", "SME~Computer~BgMEEEEEEE1Region-0~VMEEEEEEE1Region-0-2", "SME~Computer~BgMEEEEEEE1Region-0~VMEEEEEEE1Region-0-3", "SME~Computer~SDg-a4172919-12bd-de11-b5c6-000c29bdf0ed~V-\Device\SymantecSnapshot\Volume3" or "SME~Computer~SDg-a4172919-12bd-de11-b5c6-000c29bdf0ed~V-\Device\SymantecSnapshot\Volume2") of parameter Source Volume.
Error E0BC0014: The value, "%2", is not within the range (%3) of parameter %1. 0xE0BC0014
Cause
This issue may occur when one mirror volume has two disk signatures on and multiple volumes are selected in a backup job. This issue has been seen with ftServer but may occur with any software or hardware which causes the disk signature to change or to report 2 or more different disk signatures for the same volume.
Resolution
Applies To
ftServer
Issue/Introduction
Additional Information
