GRT Exchange backup with Consistency Check fails with "0xe000032d - The consistency check of the snapshot for the Microsoft Exchange transaction log has failed." and "-501 The log file is corrupt'"

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Article ID: 100003319

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Updated On:

Description

Error Message

Final error: 0xe000032d - The consistency check of the snapshot for the Microsoft Exchange transaction log has failed. You should check for possible data corruption in the transaction log that is online.

 

Reviewing the Exchange event logs shows:

Event Type:   Error
Event Source:   ESE
Event Category:   Logging/Recovery
Event ID:   477
Computer:  
Description:
beremote (1596) Instance 1: Log File Integrity Check (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Exchange\Mailbox\First Storage Group\E00): The log range read from the file "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Exchange\Mailbox\First Storage Group\E0000086A7A.log" at offset 187904 (0x000000000002de00) for 77824 (0x00013000) bytes failed verification due to a range checksum mismatch. The expected checksum was 2488103649 (0x944d72e1) and the actual checksum was 295865920 (0x11a28e40). The read operation will fail with error -501 (0xfffffe0b). If this condition persists then please restore the logfile from a previous backup.


Event Type:   Error
Event Source:   ESE
Event Category:   Logging/Recovery
Event ID:   440
Computer:  
Description:
beremote (1596) Instance 1: Log File Integrity Check (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Exchange\Mailbox\First Storage Group\E00): The log file \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Exchange\Mailbox\First Storage Group\E0000086A7A.log is damaged, invalid, or inaccessible (error -501) and cannot be used. If this log file is required for recovery, a good copy of the log file will be needed for recovery to complete successfully.

 

Event Type:   Error
Event Source:   Storage Group Consistency Check
Event Category:   Log File Validation
Event ID:   305
Computer:  
\Description:
Instance 1: One or more errors were detected while validating the transaction log files in '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Exchange\Mailbox\First Storage Group\' with a base name of 'E00'. The operation failed with error code -501 (0xfffffe0b).

 

Event Type:   Error
Event Source:   Storage Group Consistency Check
Event Category:   Termination
Event ID:   401
Computer:  
Description:
Instance 1: The physical consistency check has completed, but one or more errors were detected. The consistency check has terminated with error code of -106 (0xffffff96).

 

Resolution

Run ESEUtil to potentially resolve the inconsistency.

Validating Backup Integrity By Using Eseutil
http://msdn.microsoft.com/en-us/library/bb891802(EXCHG.80).aspx

 

 

 

Issue/Introduction

GRT Exchange backup with Consistency Check fails on the consistency check of the snapshot for the Microsoft Exchange transaction log.