How to troubleshoot "AOFO: Initialization failure" errors for "Microsoft Volume Shadow Copy Service (VSS)" service during backups of Windows 2008 R2 DC System State and Shadow Copy components

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Article ID: 100003263

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Description

Error Message

0x8004230f - 0x8004230f (2147754767) / V-79-32772-8975

AOFO: Initialization failure on: "\\server name\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11226 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot provider selected returned: "Unexpected provider error". Ensure that all provider services are enabled and can be started. Check the Windows Event Viewer for details.

Following errors listed when ran the command "VSSADMIN LIST WRITERS" on the 2008 DC (server is question)

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {36a5cfe8-fe3f-4026-8b5a-bda8b70cd67b}
   State: [7] Failed
   Last error: Timed out

Writer name: 'DFS Replication service writer'
   Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
   Writer Instance Id: {83775c4b-4444-436d-83a0-3ba4abf2d28d}
   State: [7] Failed
   Last error: Timed out

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {21bc0ca4-ec2e-41b4-a077-7846e481750a}
   State: [7] Failed
   Last error: Timed out

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {dbe5cad7-7b23-4c0c-995e-72e34ba44976}
   State: [7] Failed
   Last error: Timed out

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {3a79be38-e5d7-4bf1-962d-cdbfb543cc60}
   State: [7] Failed
   Last error: Timed out

Resolution

1). Reboot windows 2008 R2 domain controller (Check the writer status and If the backup still fails with the same error then perform step 2)
2). Download Microsoft HF KB976099 if applicable.
     
If the backup fails again  and writers still shows failed, then contact Microsoft technical support for advance troubleshooting and repair of the VSS system.

 

 

Issue/Introduction

When backing up System State and Shadow Copy components of Windows 2008 R2 Domain controller the backup job fails with "AOFO: Initialization failure"

Additional Information

ETrack: 0x8004230f UMI: V-79-32772-8975 UMI: V-79-10000-11226