0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again.
Article ID: 100001638
Updated On:
Description
Error Message
Backup Job Log Shows:
0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again
SGMon Debug Log Shows:
BEREMOTE: [6460] Status E_FS_VOLUME_NOT_FOUND (0xE0000352) for object 'System Files'. Failed to resolve volume path name for 'f:\data\quickb~1\' in SHADOW::SetSelectedForBackup
BEREMOTE: [6460] Status E_FS_VOLUME_NOT_FOUND (0xE0000352) for object 'System Files'. Failed to resolve volume path name for 'f:\data\quickb~1\' in SHADOW::SetSelectedForBackup
BEREMOTE: [6460] Status E_FS_VOLUME_NOT_FOUND (0xE0000352) returned setting selected for backup for object System Files in SHADOW::AddToSnapshotSet
BEREMOTE: [6460] AD:Trouble adding to set - Status E_FS_VOLUME_NOT_FOUND (0xE0000352) in SystemState::AddToSnapshotSet:566
BEREMOTE: [6460] Error: CSnapActor::OnMatch got error -536870062 from FS_AddToSnapshotSet()
BEREMOTE: [6460] Error SnapshotBackupEngine::scan_file_system failed, aborting.
Cause
In the example, the path name: f:\data\quickb~1\ was an invalid path referring to the Quickbooks application, that was referenced to be included in the System State backup, but did not exist.
Resolution
Please contact Quickbooks application vendor to correct the invalid path problem as the solution requires a modification to the registry; in this case, on the remote 2008 server. Once the path issue is corrected, the System State on the remote server should back up successfully.
Issue/Introduction
System State backup fails with error code 0xe0000352.
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