Restore jobs of VMware image can fail when using SAN transport mode
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Article ID: 100000941
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Updated On:
Description
Error Message
V-79-57344-38265 - 0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
Cause
As Windows Server recognizes the SAN shared disk with VMware ESX Server as a read-only disk, VMware API which is used by Backup Exec cannot write to the SAN shared disk.
Resolution
Please follow the next steps to clear the read-only mode
1. Open Command Prompt
2. Run diskpart
3. List and select the SAN shared disk
4. Type attribute disk clear readonly
============================================
C:\Users\Administrator>diskpart
Microsoft DiskPart version 6.0.6002
Copyright (C) 1999-2007 Microsoft Corporation.
On computer: COMPUTERNAME
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 64 GB 0 B
Disk 1 Offline 78 GB 2048 KB <--- The share disk is usually reported as Offline
DISKPART> select disk 1
Disk 1 is now the selected disk.
DISKPART> detail disk
ROCKET IMAGEFILE SCSI Disk Device
Disk ID: 02872505
Type : iSCSI
Bus : 0
Target : 0
LUN ID : 0
Read-only : Yes <--- Make sure of read-only mode
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
There are no volumes.
DISKPART> attribute disk clear readonly
Disk attributes cleared successfully.
DISKPART> detail disk
ROCKET IMAGEFILE SCSI Disk Device
Disk ID: 02872505
Type : iSCSI
Bus : 0
Target : 0
LUN ID : 0
Read-only : No <--- Make sure of that read-only mode has been cleared
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
There are no volumes.
============================================
Issue/Introduction
Restore jobs of VMware image can fail when using SAN transport mode without disk configuration.
Additional Information
UMI: V-79-57344-38265
ETrack: 1959482
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